To ensure commitment and that expectations on both sides are met, we kindly ask you to read and approve the contents of this document.
Our cancellation terms are stricter than those of our suppliers as some suppliers operate with non-refundable deposits that we must take into consideration. Further, when plane tickets are included, they are often non-refundable.
Once all services have been booked and confirmed, most of our work has been completed, and our cancellation policy reflects this. Our cancellation policy is non-negotiable.


The first step of the proposal phase is the initial executive outline and corresponding cost. This will be provided free of charge. All rates and availability quoted are subject to change without notice until deposited and confirmed.
The second step of the proposal phase is the creation of a detailed itinerary. This will only be created once an offer has been formally accepted and a deposit has been paid.
For last minute requests, where the journey is planned to start in approx. 6 weeks or less, a Plan-To-Go Fee of USD 300 will be charged prior to the first step of tour production.
The Plan-To-Go Fee may also be charged in peak periods, at our discretion, prior to the first step of tour production, regardless of the time of travel.
The Plan-To-Go Fee is non-refundable, but should a proposal be accepted, the amount will go towards the total cost of the journey.


Revisions that are considered extensive (e.g., change of dates, destinations, services, and more) may incur a Revision Fee of USD 150. This will be charged at our discretion and advised in advance of the revision.
Modified on August 8, 2022


Once a proposal has been formally accepted, we will proceed with launching all bookings. By accepting our proposal, you have committed to pay our 25% non-refundable deposit. Once we get back to you with confirmation of all services, deposit payment must be made within two workdays.


The balance is due no later than 45 days prior to the commencement of the tour.
For last minute bookings starting in 45 days or less, full payment is required immediately upon acceptance of our proposal.


We quote and charge in USD but can also quote and charge in EUR or NOK, upon request.
For payments by wire transfer, you will benefit from a 3% reduction of the total cost of your journey. For payment by credit card, we will generate a secure payment link. We accept Visa, MasterCard, and AMEX.


Account name & address:
THE LUXURY TRAVEL DESIGNER AS, Veversmauet 2, NO-5017 Bergen, Norway
IBAN no.: NO82 15031478046
BIC (Swift) Address: DNBANOKK
Bank name & address: DNB Bank ASA, Dronning Eufemias gate 30, 0191 Oslo
Please include the lead traveler’s last name as reference.
Modified on August 8, 2022


Once the balance has been paid, we will e-mail the final itinerary and travel documents to you. Kindly note, the itinerary and various tickets will only be sent electronically. Vouchers are not required for hotels.


Written cancellation 31 days or more prior to the commencement of your journey
75% refund
Written cancellation 30 – 15 days before to the commencement of your journey
50% refund
Written cancellation 14 – 8 days before the commencement of your journey
25% refund
Thereafter no refund will be given.


The Luxury Travel Designer provides intermediary services. If any of the services included in the travel package put together by The Luxury Travel Designer are cancelled due to bad weather or if any of our suppliers cannot perform their services as promised, we will be helpful in finding alternatives or making a claim for a refund. It is the suppliers, not The Luxury Travel Designer, that are legally responsible for the individual services that they provide.


You are responsible for your own travel insurance, and we strongly advise against travelling without insurance. The Luxury Travel Designer will be helpful in providing documentation to be submitted for insurance claims, however, our cancellation policy is non-negotiable.
Modified on August 8, 2022